Rivian is gearing up for the process, with 21 support centers now open in U.S. metropolitan regions, these types of as Atlanta, Chicago, Denver, Houston, Las Vegas and Orlando. Half a dozen additional are planned by the close of the 12 months, the automaker claimed. Its initially service facility outside the house the U.S. — in Vancouver, British Columbia — opens in the drop.
Though the Irvine, Calif., automaker introduced layoffs past 7 days of about 6 p.c of its perform drive, it said it will continue on hiring for company positions and spare factory employees.
Rivian would not have common retail locations. Relatively, its to start with “Rivian Hub” in Venice, Calif., near Los Angeles, serves as a local community middle for occasions and an practical experience center for Rivian goods.
Just one innovation Rivian and other startups are working with to outflank regular automakers is mobile assistance. The company’s Bay Spot service center makes use of both specifically outfitted R1Ts and larger vans for larger provider careers, Tomafsky claimed.
“A large amount of people today will like for us to go to their home or location of business enterprise relatively than occur around below,” Tomafsky reported. “We are going to reduce that agony point,” notably the crushing website traffic in the course of lengthy stretches of the day in the area.
Rivian vehicles, with in excess of-the-air updates, can also be fixed with software by yourself often. And since they are related to the cloud, some diagnostic companies can be completed remotely, making in-man or woman repairs quicker.
“We’re genuinely in a good rhythm correct now,” Tomafsky mentioned. “We don’t want the buyers to wait around.”
The South San Francisco site will get aid from a Rivian service centre in San Jose scheduled to open up this 12 months. The bigger Silicon Valley region remains the coronary heart of the EV market — with Tesla’s factory in Fremont and Lucid’s headquarters in Newark.
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