Charles Hurst named Large National Dealer Group of the Year at Motability Awards


Charles Hurst has been named Large National Dealer Group of the Year for 2022 at this year’s Motability Awards.

Charles Hurst Group is part of UK and Ireland’s car and aftersales service leader Lookers Plc.

Donna Henry, Dealer Partner Manager at Motability Operations, said: “Our dealer network is crucial to the delivery of the worry-free motoring package, providing our customers with support and reassurance throughout the whole life of the lease. We’re delighted to present Northern Ireland’s Charles Hurst Group with the National Dealer Group of the Year award for 2022 which recognises the outstanding effort, focus and attention to customer service which it has consistently provided to our members.”

Charles Hurst Group Operations Director, Jeff McCartney, said: “I’m thrilled on behalf of our dedicated, local team of Motability specialists that they have been recognised as the best in the UK for the important service they provide to the thousands of Motability customers that choose Charles Hurst to look after their needs.

Great service is about carefully listening to and understanding our customers and providing solutions that make a difference and this important award is a recognition of our team’s achievements. Well done to everyone involved.”

Duncan McPhee, Lookers’ Chief Operating Officer, said: “Our colleagues at Charles Hurst are exceptional at going the extra mile which is why we are delighted that this hard-working team has once again proved its mettle at a national level for the exceptional customer service it provides.

“Together, we’re passionate and committed to the Motability Scheme which can dramatically transform and improve our customers’ quality of life.”


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